Returns & Refunds
All products purchased through this website are covered by our 14 day no quibble guarantee. If you are not totally satisfied with your order or have simply changed your mind, please return the unopened product to us within 14 days of receiving your order and we will refund you. Please include a brief letter including your name and address and an explanation as to why you are returning the item(s).
Please note; we do not refund your postage unless the item is damaged, wrongly described or faulty.
Cost of postage
Standard Delivery (free) - £2.99
Tracked Delivery (1-2 Days) - £3.99
Next Day Delivery (Ordered by 2pm) - £4.99
For reasons of hygiene & safety, we cannot refund or exchange any grooming products or cosmetics that have been removed from the original wrapping (or show any signs of having been used) unless they are faulty.
Money back Guarantee
The money back guarantee is applied to the Nur76 Skin Lightening Advanced Skin Lightening 3 in 1 ONLY. THE GUARANTEE IS VALID WHEN, YOU SEND US A PHOTOGRAPH OF THE AREA YOUR WANT TO LIGHTEN WITHIN 14 DAYS OF RECEIVING YOUR ITEM/S .IF YOU DO NOT SEND THE BEFORE PICTURE WITHIN 14 DAYS, YOUR GUARANTEE WILL NOT APPLY. And after 90 days if there is no change you send us an after photograph to us with the empty bottles back to us and we will give you your money back. This is a fair request for money back. We have to comply with our company policies. Only 1 refund and guarantee per customer per household. This means you should only order 1 item to see if it works and then you can return that item for a refund. You cannot purchase more than one item or a combination of items such as the ultimate package, then use all of them then get a refund for all of them. The Terms & Condition for money back guarantee is stated on the web site.
All you have to do is buy the Nur76 Skin Lightening Advanced 3 in 1 and try it for 90 days and use as instructed 2 times a day every day. The money back guarantee is applied to the Nur76 Skin Lightening Advanced Skin Lightening 3 in 1 ONLY. Not with any other Nur76 products. The guarantee is valid when, you send us a before photograph of the area your want to lighten within 14 days of placing your order. This must be sent to email@example.com . Please note that the before picture must be received by 14 days of placing your order otherwise your guarantee becomes void this is because if we do not receive your before picture before you start using the product we have no guarantee that the picture you send us was taken before you started using the product. And after 90 days if there is no change you send us an after photograph to us with the empty bottles back to us and we will give you your money back. This is a fair request for money back. We have to comply with our company policies. The Terms & Condition for money back guarantee is stated on the web site.
We have had customers sending photos that they took on the same day in different lightening just to get their money back fraudulently. These customers have been doing this over and over again to abuse our guarantee. The advanced is only guaranteed for use by over 16 year olds.