How can I contact you?

Dear Customers,

We have now transferred everything to fulfilment warehouse to www.cosmelabs.com  This is a partner company who will handle all orders and will provide tracking number the next day. Products are being transferred and stored in international fulfilment warehouse due to the price increase in UK.

We can offer 20% discount for first time purchases from this website. Tracking number will be available the next day once orders are placed. International deliveries take between 7-21 days. Discount code:  20%OFF (discount for only Nur76 Products) You can use 20%OFF  Discount code when checking out. 

New stock will be arriving in 2-3 weeks for the rest of the products, they will be stored internationally due to the increase charges in UK. For UK customers to receive the products it usually takes around 7-21 days. We also provide next day tracking numbers once orders are placed the next day.

We apologise for the inconveniences caused. We will keep you updated. Thank you for being patient. 

Our support team are available Monday - Friday: 10am - 6.30pm UK time Please note that we are closed on Saturdays& Sundays and all major public holidays.

Please feel free to contact us using your preferred method of communication where our team will be happy to help.

 

Live Chat.
You can chat to our support team wherever you see the chat box pop up on our website. Please note, that live chat will not appear if there are not enough advisors available to answer your chat.

Telephone.
If you have any queries or would like to place an order, you can call us using any of these contact numbers:

UK: 0161 621 0925
WhatsApp: +44 7729 290849
International: +44 161 621 0925

SMS/WhatsApp.
You can also reach our support team by sending an SMS or WhatsApp message to:

 (+44) 07729 290 849

Email.
We usually respond within 1 hour during opening hours, however in times of high demand, response can take up to 24 hours:

Sam@customer-help.co.uk